Telephone Advice

If your problem can be dealt with over the phone without seeing the doctor face to face, you may wish to book a telephone consultation with a doctor. Tell the Receptionist a telephone consultation would be appropriate.

Sometimes leaving a message might do and the doctor can get a Receptionist to call you back with the information you need.  Give the receptionist details of the situation.  If you leave a message it may be a few days before we can return your call so do not use leaving a message as an alternative to getting a telephone consultation or an appointment if that would be appropriate.

All urgent matters that require attention the same day, let the Receptionist know so the Duty Doctor on call can be contacted for advice.

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