Coronavirus - COVID-19

Coronavirus COVID-19

Updated -15/09/20

Please refer to nhs inform for up to date guidance, advice and how to arrange testing if appropriate.

We are currently running a reduced service. All requests for GP appointments will be triaged by telephone only.   These measures have been put in place to protect our patients and staff.  We would ask that patients do not attend the Practice unless you have been told to do so but would like to reassure our patients that they will be seen by a GP or a Nurse if needed.   

If you feel that you have communication difficulties and would struggle with a telephone consultation please inform Reception staff early in the phone call and an alternative consultation option will be offered.

Repeat prescriptions will be processed however; these will take up to 10 working days from the point of ordering until collection from your local Pharmacy.   If you feel that your prescription request is urgent then please mark it as such.   We would politely ask that all requests for prescriptions are made online via patient access, by email or by posting your repeat request form through the letterbox located in the foyer.   Collection of prescriptions should be made at the Pharmacy of your choice therefore, we would urge all patients to contact us and let us know their preferred Pharmacy.

Our telephone lines are busier than normal therefore we would encourage all of our patients to regularly check our website for further updates and for further information regarding the symptoms and actions to take in relation to COVID-19 are available from NHS Inform or telephoning 0800 028 2816.

Thank you for your continued support.

For further information on how GP Practices are affected by COVID please follow this link to watch the short video produced by NHS Fife.

Doctors of the World have released Coronavirus (COVID-19) advice for patients in 23 languages, which were produced in partnership with the British Red Cross, Migrant Help and Clear Voice.   To access this document please click here

Information for mental health support

For information on recent guidance from the Scottish Government relating to wearing face coverings on public transport please follow this link.

For information on face covering exemption click here.

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